In Week 2 Of MNsure, Exec. Director Fields Questions

MINNEAPOLIS (WCCO) – In a teleconference with reporters on Monday, MNsure Executive Director April Todd-Malmlov answered questions about some of the problems that have popped up so far in Minnesota’s online health care marketplace.

MNsure, which has been operational since Oct. 1, has had an ongoing problem resulting in people keep getting kicked off the system.

April Todd-Malmlov

“We are seeing a higher number of people having a hard time getting on. It appears to be intermittent, and not as high as it was on Thursday,” Todd-Malmlov said.

Almost 6,000 accounts have been set up so far, with 163 of them small business owners.

Todd-Malmlov says the call center is receiving about 1,000 calls a day.

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