MINNEAPOLIS (WCCO) — Videos on social media appear to show a man being forcibly removed from an overbooked United Airlines flight.

According to reports, the incident happened Sunday evening on flight 3411 from Chicago to Louisville.

A number of videos of the incident surfaced on social media.

As the video shows, a man was grabbed by police and began screaming; after that, he was dragged up the plane aisle. Passengers in the video noted it appeared the passenger had split his lip open in the scuffle.

A representative for United told a newspaper the flight had been overbooked.

“After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,” the representative said. “We apologize for the overbook situation. Further details on the removed customer should be directed to authorities.”

Passengers reported that everyone on the flight had been offered first $400 and a hotel stay if they volunteered to take a later flight, an offer that increased to $800. However, no one volunteered, reports say, and United said that a computer would randomly select people to be removed from the plane.

The man shown in the videos claimed to be a doctor who needed to be at work the next day, reports say.

United issued a statement Monday morning in response to the incident:

According to Associated Press, a representative for United said that airline employees were “following the right procedures” when they called police who then dragged the man off the plane.

Comments (8)
  1. He was probably wearing leggings.

  2. Anthony Ryan says:

    Question from the lay person: How often does a flight overbook? Is it an easy mistake for an airline to make?

    1. Jenny Weber says:

      It’s not a mistake. It is done deliberately to maximize profit because, on average, some percentage of passengers don’t show up or cancel at the last minute.

  3. Jack Hackney says:

    If so many Jenny types didn’t no show flights there would be no reason to over-book in the first place.
    I hope to he&* they run at 100% capacity – keeps our fares down and the airline solvent and aircraft in top shape.
    Maybe stuff your pie hole with pumpkin pie eh, Obviously you being a liberal have no concept of what it takes to run an ongoing business entity

  4. Cheri Hedtke says:

    And if you computer randomly selected to spit up families by removing a parent, child or guardian–what kind of response do you think you would get!! Idiots you are !!! and now on my no booking fights with you list—Shame on you United Airlines

  5. Eric Johnson says:

    WCCO news today at noon seemed like they were defending United Airlines. There is no defense when they have already boarded someone. I will not be watching WCCO or flying United. They might have the right to do it…but that does not make it the correct thing to do.

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