For some people, it could be the most important phone call they will ever make but in a WCCO investigation, some 911 operators and dispatchers in Minneapolis said they’re in the middle of an emergency of their own.
Pranksters who dial 911 without a real emergency to report face stiffer penalties under a Minnesota law hitting the books this week. The law effective Thursday targets those who report a fictitious emergency to 911 dispatchers with the intent of luring authorities somewhere.
The city of Minneapolis is making a change with how it deals with 911 calls. It comes almost two weeks after Minnesota’s worst workplace shooting.
A poison control center that takes calls from Minnesota, North Dakota and South Dakota says it’s gotten a handful of distress calls over children swallowing a new kind of laundry detergent packet.
A cost-saving service that helps Minnesotans pay their traffic tickets and other citations by phone has now logged over 1 million calls.