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Customer Service

(credit: CBS)

Family Asked To Leave Southwest Flight After Tweet

A Twin Cities man is upset about the way his family was treated on Southwest Airlines flight because of a tweet. Duff Watson says he and his two kids were asked to de-board a flight from Denver to Minneapolis on Sunday after an agent didn’t like a tweet he wrote about her service.

07/22/2014

(credit: CBS)

Your Privacy Won’t Be The Cost Of A Better Shopping Experience

You probably don’t realize it when you’re shopping, but many companies use technology to track your movements. Now some of them have agreed to post signs letting you know, and giving you the chance to opt out.

10/23/2013

(credit: CBS)

Best Of Minnesota: Hardware Store

As soon as this latest round of snow melts, spring projects begin — and that means a trip to the hardware store.

04/11/2013

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