After a mix-up in northern Minnesota, a family is questioning the safety of its ambulance service. When Brenda Sordahl’s grandson needed help, the ambulance crew went to the wrong address in Park Rapids. The Sordahl’s stay focused on the things Blake can do, rather than what he can’t.
For some people, it could be the most important phone call they will ever make but in a WCCO investigation, some 911 operators and dispatchers in Minneapolis said they’re in the middle of an emergency of their own.
Authorities are on the scene after getting call Thursday afternoon that two people were unconscious in the waters of Eagle Lake.
The city of Minneapolis is making a change with how it deals with 911 calls. It comes almost two weeks after Minnesota’s worst workplace shooting.