Every day, 650,000 people call 911. For some of us, it is the first phone number we learn. It has become such a part of our lives that we even hear stories of 3-year-olds using it to get help. So, that had Kendal and her great-aunt Cathe wondering: Why do we use the numbers 911?
For some people, it could be the most important phone call they will ever make but in a WCCO investigation, some 911 operators and dispatchers in Minneapolis said they’re in the middle of an emergency of their own.