MINNEAPOLIS (WCCO) — A state agency says Frontier Communications is not providing reliable phone and internet service to its Minnesota customers.

The Minnesota Commerce Department released the findings following an investigation. The agency is now recommending that Frontier be required to refund, or credit, customers.

The biggest issues were service outages and unauthorized charges.

Frontier provides services to nearly 100,000 Minnesotans.

In a statement, Frontier says it strongly disagrees with the report, and says they are committed to their customers.

Comments
  1. Clinton Anderson says:

    Frointer was the only choice in my area..

    Thank god was is not is..

    left them in a heartbeat when I had a choice.

Leave a Reply

Please log in using one of these methods to post your comment:

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.