By Esme Murphy

By Esme Murphy, WCCO-TV

MINNEAPOLIS (WCCO) — Many people who decide to get a dog turn to rescue associations.

It’s a way to get a wonderful animal, often at a lesser cost and to support the work these associations and rescue groups do.

But for one young couple an adoption went terribly wrong. Their puppy had a deadly illness and they spent more than $1,000 on vet bills.

Jill and Steve Buus charge that Paws for a Cause knew the puppy they adopted had parvo virus. Parvo is highly contagious and kills 90 percent of the dogs that get it.

Parvo can result in cardiac arrest, or in its intestinal form, results in severe diarrhea and vomiting.

The day after they adopted 3-month-old Trooper the Buus’s got a call from the rescue group telling them their new puppy had been exposed to Parvo.

For the couple, it has meant round the clock treatment including injecting the dog with fluids, extensive antibiotics and even a hospital stay.

They said no one ever told them when they adopted Trooper that another puppy in the same shelter home had died of Parvo.

“They knew that the puppy was sick and they adopted it out anyways,” Steven Buus said.

According to the founder of Paws for a Cause, this was a terrible mistake.

“We should never have let that puppy out of the house,” Heidi Harden said. “That is very true.”

Hardin founded Paws for a Cause three yeas ago. Hardin said Paws has helped save and adopt 700 dogs.

“This was our first litter of Parvo puppies so there were some learning experiences with this,” she said.

Hardin said Paws offered to take the dog back and pay for the organization’s vet to treat Trooper but the Buus’s said no way.

“You see the guy and he is just adorable,” Jill Buus said. “It would have been a death sentence sending him back to that house.”

So the Buus’s spent more than $1,000 on treatments at their own vet. Trooper is making a remarkable recovery. But since the virus lives a long time, the Buus’s home and yard remain infected — any puppy that comes onto their property could get the virus.

Jill offered this advice to others looking to adopt a pet: “If you are adopting through these places that you do get full disclosure and you do get them checked out at a vet.”

The Buus’s have been told that their yard and home could remain infected for a year. Humans can not get Parvo. Paws for a Cause has 12 other puppies that are also being treated for Parvo, two more of their puppies have died.

The group website now discloses that they do have puppies with the virus.

Comments (90)
  1. Judy says:

    VERY sad situation, but Im happy to hear Trooper is doing much better. Like you, I rescued a dog from a shelter. In the short time we spent with each other a bond develops that you could not imagine breaking. The Rescue I used advised a Vet check her over, get any needed vacinations, and of course getting her spayed within 30 days. Having to have her fixed was disappointing as she is a Affenpinscher. She is the absolute BEST little girl, AND she adopted me. She had to know she was going to get spoiled with tons of love.

    1. HB volunteer says:

      Really? It’s disappointing that you could not breed your dog? You are the reason that rescues exist. There are too many dogs in the world and people think they can breed them, make a quick buck and move on. Shelters are over crowded and thousands are euthanized every year in every state! Shame on someone who wants to breed their dog….

    2. Karen Kelly says:

      People who breed their pets are the reason so many die in shelters.

  2. Really? says:

    “Parents” Since when did “owners” of an animal become “parents.” We need to keep a “reality check” on the fact that animals are animals, and people are people. God made animals as a companion and food for man, not equals or our children.

    1. HB Volunteer says:

      Dog owners do see themselves at parents. I have 3 sons and 3 dogs. When you are a responsible dog owner, you take care of your dogs like you do your kids and health care is not an option it is a must. You don’t just trade your dog back in for a healthier one.
      God had Noah build an Ark for the animals, that’s a “reality check”!

    2. Dolores says:

      EXCUSE ME?
      It is not up to you to define anyone’s relationship with their dog.
      For many people, their dog is very much a family member, and has been adopted and is loved as any child would be.
      YOU, and PEOPLE LIKE YOU, need to get a reality check.
      There are MANY of us in this world who DO NOT share your view, do not eat animals, and do consider that animals are to be loved, respected, and cared for as we all should do with members of our family.

    3. Karen Kelly says:

      Didn’t God create Eve as a companion for Adam? What does that make women?

  3. Pork Chop Guy says:

    It is a dog. There are a million more of them out there. Sorry to the owners, put they were willing to take the dog back.

    1. HB volunteer says:

      Really Pork Chop Guy? That’s the problem -there are a million more out there that need to be adopted. Animals are not expendable. Obviously, you are not an animal lover and should not own an animal.

    2. Dolores says:

      Hey Pork Chop Guy!
      There are a million more men, just like you in the world.
      Maybe when you get sick your family should just dump YOU and find a new MALE for their family.
      After all, the likes of you are a dime a dozen.

  4. Heidi Harden says:

    As far as a death sentence goes…we managed to save 12 of the 14 parvo puppies….so much better odds that the 90% attrition rate!

  5. Heidi Harden says:

    And really – we did everything we could to help this family. We offered round the clock vet care, we offered them their money back. Unfortunately, Esme seemed to have skipped over that part of the interview. Really disappointing, the one sidedness of this interview. I wonder if any of you realize how detrimental this COULD have been to the organization. 700 dogs adopted, 1 sick dog who we tried every avenue with the adopters. Shame on all of you for not considering the bigger picture.;

    1. Karen Kelly says:

      This story was stunningly one-sided. Wow!

  6. Bill says:

    While I think it’s great that this family adopted and saved this puppy I do feel this story is a little one sided. I’ve always had dogs and would never think of returning one to get my money back as they become a part of your family. I think both sides are doing something good. The family adopted a wonderful puppy and Paws for a Cause is rescuing many great companions that would otherwise be put down. I think both sides have Troopers health and well being in their best interests.

    1. Dolores says:

      BRAVO Bill.
      You got it right.

  7. Doglover says:

    The media is all about making a “good” story. Don’t let the comments and missing pieces overshadow all the good that you do!

  8. dave says:

    an instant cure for parvo….is benadrill…tho the vets surly wont tell you this

    1. Heidi Harden says:

      Just so no one takes this advice: Benadryl can help some of the symptoms that a dog might experience from it’s first parvo vaccine – some dogs take it better than others – but in a full blown outbreak of Parvo, Benadryl has no affect whatsoever.

  9. kathy says:

    Shame on Esme and Amelia at the 6:00 news for such one-sided reporting on this issue! The rescue offered to take the dog back and treat it at their expense, and you had the nerve to report that giving it back to the rescue was a death sentence? Shame on you for going for the “shock factor” instead of reporting what this rescue tried to do. They notified the owner that they found the problem. It’s not like they tried to hide anything – but we won’t know that because you blew off the rescue in your reporting. The adopters were uncooperative with the rescue if you ask me. And SHAME on you for painting Rescue as a bad option. You should be ashamed! Your reporting was SO unbalanced. There are millions of people across the country volunteering hundreds of hours every year saving the dogs that others throw away. We take these dogs in to our homes, we drive thousands of miles, we pay thousands out of our own pockets to save animals that irresponsible owners throw away. We have thousands of vets that work with us and help us. We are constantly fund raising and raising awareness of overpopulation and pet owner responsibility. We screen our applicants so those dogs are placed in excellent homes and not be tossed aside again. We spend sleepless nights with sick and injured dogs, nursing the back to health over weeks and months, and then let our hearts break every time we place those foster dogs with a new family.

    Tell the whole story next time. You did all rescues a huge disservice with this one-sided story. Shame on you.

    1. Dolores says:

      This kind of shoddy reporting is EXACTLY WHY I have stopped watching any and all local news programs. Minnesota news people seem to be all about DRAMA at the expense of factual, in-depth, HONEST journalism.
      SHAME ON YOU, Esme and Amelia. You know that you have an ethical standard to uphold. This kind of Biased reporting puts all rescues at a disadvantage….not to mention the many good dogs who are in those rescues. You also need to FIX this story and admit your errors.

  10. Tammy Rose says:

    I agree Heidi. This was so strange. What exactly was the story here? Are they trying to insinuate that rescues are not good places to adopt a dog? Or suggest that these people were some how duped into buying a sick dog? Or that they had to pay for their dog’s vet bills, even though you offered to pay for the care. It sounded to me that you did everything you could to make this situation good for the family financially. Really disappointed in Esme’s reporting on this.

  11. Adoptedadog says:

    Go to Paws for a Cause’s website and decide for yourself.

    WCCO, I am quite disappointed on this one sided story. We adopted our dog from a different rescue, resources are scarce as it is, and to give a rescue a bad name when you haven’t done a proper investigation? Shame on you indeed, you could cost this rescue invaluable resources that could keep “discarded” dogs alive.

  12. Animal Lover says:

    Animal rescues are a wonderful place to find a pet. Rescue organizations such as this one are operating with the intent to help and rehome animals. Rescue animals most likely have had more vetting that any dog you will find from a pet store, puppy mill or online ad. This care is possible thanks to donors and volunteers who care and provide for these unwanted animals. Rescues are there to support you for the life of your pet and have the pet’s intentions at heart.

    Rescuing pets is a wonderful gift to give yourself and an animal. Always remember you save two pets for every one you adopt. The one you give a wonderful life to and the one you made room for in shelter or rescue across the country! I hope this article does not hold anyone back from saving a well-deserving animal looking for a good home- this case is not the average adoption story!

  13. collielover says:

    Before I got my puppy, she was exposed to Parvo at the Vets office. I think 4 of her sibilings came down with it and 2 died. They were there for a Vet check and vaccines. They can pick it up anywhere. I agree with the others. Story slanted to make rescue sound bad. Just trying to make the story sound more like a big bru haha than it is.

  14. Rescue Rocks says:

    WCCO, Esme, and the family all did a huge disservice to the rescue community as a whole with their one sided reporting and delivery of this story. The potential damage done not only to Paws for a Cause but to rescue organizations all over was obviously not even considered when this story aired. Next time get your facts straight and give both sides of the story. I’m very disappointed in this family for how poorly they handled the situation but worse yet is the media for showcasing this. Shame on you all.

  15. Doglover says:

    I bought a springer pup from a breeder and it turned out that he had parvo. It is just another thing you have to deal with when you get a dog. We ended up losing our puppy.

  16. Puppy Owner says:

    Paws For A Cause is awesome! Heidi and the foster that I met genuinely care about all of these dogs. I believe that they would go to any lenghts to save a dog. Dogs get parvo…it happens. I adopted Trooper’s brother Romeo and according to his vet he is the epitome of health. Hopefully Trooper and the rest of the surviving pups will not have any long lasting effects.

  17. Heidi Harden says:

    I am very, very glad to report that beyond our initial loss of 2 puppies very early on, every one of the other twelve have come through this ordeal and are now eating, drinking and playing like puppies should – Rascal included. And it’s heartwarming to see the response to this story. Steven Buus and his family quite obviously thought no further than their own fear and anger with this issue and didn’t consider the harm they potentially offered our organization. While we completely understand how horrible this situation was for them – we did it times twelve – I am at a loss to understand what more we could have offered this family. It’s very sad when reasonable adults don’t take the time to consider their own actions, but in the long run, given the replies here, the emails and phone calls of support that have kept us scrambling since six o’clock last night and the support through donations that we’ve’s obvious to us how the public feels.

  18. Pat Petry says:

    Years ago, before I knew the right thing to do is “adopt” not “shop”, I got a dog from a pet store, it had parvo. My dog lived and I was lucky, some don’t make it. After that, I adopted a dog from an area rescue. Parvo can hit any dog, anywhere, from any place….. and rescues may not know a dog has parvo until it starts to show signs (duh). People should never buy, while so many dogs die, this rescue and others across the country, have puppies, adults, seniors, purebred, mixes, everything, all temperment tested and all have shots etc, this rescue does wonderful work, maybe you should do a story on all the wonderful dogs they have saved from being euthanized, and all the happy owners so glad they went to this rescue, 1 case out of hundreds of success stories is what you are going to find.

  19. rescue volunteer says:

    people should ask to see vet records before you adopt from anywhere.

  20. Deb Kuehl says:

    I too am disappointed in how one sided this story is. Paws for Cause is a well respected rescue. Parvo is most common in puppies and it is a tough disease. But, parvo can happen anywhere there are puppies – breeders, puppy mills, stores that sell puppies, humane societies, and rescues. Paws for Cause saves many dogs that would otherwise be euthanized – not just puppies, but adult dogs, dogs with special needs, purebreed and mixed breeds.

    I volunteer with another rescue, but know Heidi and have immense respect for her and her rescue. This article, while it may not be the intent, could really hurt rescues. Rescuers spend their time and their own dollars saving animals that otherwise would have no chance. Please do some research and publish an article that has more facts.

  21. Deb Kuehl says:

    Paws for Cause has information on their website regarding the parvo puppies. If you want facts from a knowledgable source, you should read this.

  22. Rescue Foster Home Volunteer says:

    WCCO did a disservice to the great rescue groups out there by presenting this story. Paws for a Cause did not know of the parvo outbreak before the adoption was finalized. As soon as they knew about the issue, they notified the adoptive family, and offered to take the dog back and/or treat the dog for the family so they wouldn’t be out the money. This was not a situation of “the only solution is to surrender the dog” and the dog would NOT have been sent back to the same house and a “death sentance”. I believe Ms Hardin’s quote of “We should never have let that puppy out of the house,” was an expression of REGRET, and not one of knowing ahead of time that the dog was sick. Shame on you, WCCO, for presenting shuch a potentially hurtful story, and driving people to support puppy mills instead of rescues!

  23. Katie Johnson says:

    While I understand how upsetting it can be to pay unexpected vet bills and sympathize with the Buus’ in the regard, their taking of this story to the news and doing a disservice to an amazing cause like animal rescue is very shameful. I would love to know what they hoped to gain from this. Do they want people to stop rescuing helpless animals? Do they want more dogs to be destroyed in shelters? Do they want people to stop taking action when animals are abused or neglected? Are they hoping for more people to support backyard breeding? Mr. and Mrs. Buus, we NEED rescues so please stop “warning” people about rescue organizations because of something unfortunate that happened to you. Any puppy could contract Parvo from the vet, from a dog park, from doggy daycare. Do your research. I adopted a dog and had to pay for 5 unexpected vet appointment and 3 weeks of antibiotics for parasites, but I am educated enough to understand that this happens and in no way wanted to jeopardize the integrity of the rescue organization and blame them for something completely out of their control when they do so much good for NO PROFIT. Even worse, shame on you WCCO for reporting a one sided story that clearly did not include research. I find the title appalling. I am extremely disappointed for a news source to “warn” others not to adopt homeless animals. Where do you suggest people find their pets? Care to do a story on puppy mills, WCCO? I will find my news elsewhere.

  24. bad journalism says:

    If it gives you any indication of how legit this reporting is, notice how the rescue founder’s name is spelled differently in the same paragraph. Harden or Hardin? Nice job WCCO. If you’re going to get it completely wrong, at least be consistent with your proofreading.

  25. Vikki Pfeilsticker says:

    Hmmmm….as a former Journalism major turned Communications major, this was one of the reasons I walked away. It’s all about selling the sensational story. They’ll say that they showed both sides of the story. But it really was rather one-sided.

    Heidi, I think your comments and your organization are to be commended.

    Thank you for loving animals. You have sacrificed so much in the name of rescue and I believe you and Paws for a Cause did the right thing here.

  26. Shame on the Buus's says:

    It’s so typical of the media to find one negative incident out of 700 positive ones to sensationalize a news story out of. The Buus’s say they were trying to create “awareness”, awareness of what? Paws had already admitted they made a mistake and never intended for this puppy to be adoped out. The only “awareness” they created was that they are very selfish and self-serving people and many homeless pets will suffer as a result.
    Paws for a Cause – keep up the great work that you do! You should be proud everyday knowing that the work you do is making a difference in so many canine and human lives.

  27. Liz M. says:

    I adopted my puppy Sully from Paws for Cause and he was exposed to the litter that had Parvo. They told me as soon as they found out, and I came to get him. Heidi and the foster that was caring for the puppies called multiple times to check on him that following week and had medicine waiting for him if he did contract the virus. Thankfully he never caught the disease. But I wanted to share that Paws for Cause is a wonderful group and they did everything that they could for those little guys that they lost.. They care a great deal for the animals that they rescue, and I recommend them to anyone looking for a doggy companion. This news story tried to make them look like the bad guy but that is absolutely untrue and I’m disappointed in the news team for doing that to an organization that does so much good.

  28. Stevie B says:

    I think this story was very fair, Heido knew the puppy had parvo and when she was alerted THAT DAY that the dog had been adopted out, she waited to make the call. She CHOSE to call the new “parents” on Sunday, a full day after they bonded with their new puppy. And the story didn’t mention the fact that this foster has 12+ puppies in her possession.

    1. Please give us an explanation Buus Family says:

      We’re confused.

      What do you want from this non-profit? Do you want the money that you previously refused? Do you want Heidi to apologize again? Or do you want your name on the news? You say it is to warn people about rescued dogs. Warn them from what? Any puppy can get Parvo anywhere. Warn people against helping homeless animals? Warn people from those who dedicate their lives, time and money to help animals who can’t help themselves? What a strange thing for you to warn people against. What are you gaining from this?

    2. Dolores says:

      Hey Steve B.
      Tell you what I will do………….I will give you $1,000 and take the puppy here.
      Then you won’t be out any money, you still got your revenge by trying to dirty the name of a very good rescue, AND you got to look like a victim.
      GET REAL!

  29. oh REALLY? says:

    Stevie B = Steven Buus, perhaps? I’m disappointed none of the other comments sunk in. I hope you choose another cause in life than undoing all the hard work of animal rescue workers.

  30. dj says:

    Steve B – You are the minority here. Many of us know Heidi and we know that she’s totally honest. You chose not to use her vet, so get over it.

    1. Can't you read? says:

      Can’t you read?

      “They knew that the puppy was sick and they adopted it out anyways,” Steven Buus said.

      According to the founder of Paws for a Cause, this was a terrible mistake.

      “We should never have let that puppy out of the house,” Heidi Harden said. “That is very true.”

      1. Katie Johnson says:

        Care to respond to any of the other comments, Steve?

  31. Rescue Rocks says:

    Yes, it was a mistake: –noun
    1. an error in action, calculation, opinion, or judgment caused by poor reasoning, carelessness, insufficient knowledge, etc.

    Mistake’s happen. You should realize what a mistake is and then be happy that she tried to fix it. What wasn’t a mistake was you going to the media and all but slandering the good name of a rescue organization that has helped more dogs than you could ever dream of helping. They offered to help you, pay for medical costs through their vet, take the puppy back… YOU REFUSED and chose to undertake the responsibility and medical costs yourself. It’s shameful that you would then do something so self serving as to take this to the media and for what purpose? To put the word out against rescues and under mind all the good that rescue organizations like paws for a cause achieves?
    Should the dog have been adopted out to you? Absolutely not. Did it happen? Yes. Did Heidi try to fix this problem less than 12 hours later and offer you many alternatives? Yes, she did. I honestly don’t know what more you possibly could ask for.

  32. dj says:

    Steve, your 15 minutes are up, you drama queen.

  33. Further Research says:

    I did a little research of my own and contacted Paws’ vet, Ark Pet Hospital — lets get the facts straight Heidi:
    1. This family did take the puppy to PAC’s vet for treatment
    2. According to your vet, the first puppy died on Friday, BEFORE the Buus family adopted Trooper–meaning you knowingly adopted out a sick puppy
    3. Ark told the parents that the puppies at the foster home were receiving “sub-par care” — what responsible pet owner would send any animal back into that kind of situation to receive treatment?

    1. dj says:

      Not buying this story. A vet will not disclose this information based on just a phone call. #Fail

    2. Buus should apologize says:

      Okay, Steve… Or “random person” who cared to conduct their “own research”. Maybe you can explain the motives of the Buus family. Paws adopted out a sick puppy by accident and did not mean to hurt anyone. If the Buus’ had any integrity, they would have handled the matter privately with Heidi. Paws cares deepy for dogs – why else would they devote their life to the cause? This is not a money making business and the Buus’ were not duped or exploited. Why do they hope to gain from this?

    3. nice further research says:

      Hahahhaha – yeah RIGHT. I’m sure the receptionist at Ark ran right over and got a vet on the phone to answer all of your questions as a ‘third party’.

  34. Wesley aka Whisky says:

    I received my puppy from Heidi’s rescue and couldn’t be happier with him, Whisky formerly Wesley is wonderful puppy. When we adopted him Heidi provided all the information for the vet and we have full copies of all his vet visits prior to our ownership.

    Our dog was born with worms (mother was prego rescue and had it when they were born, which regardless most puppies get worms). When we adopted him at 2 months he was already on medication form his former foster. She called and reminded us to give him his medicine even after we adopted him. I do not believe Heidi would knowingly have allowed a puppy with pravo to be adopted…. As a new owner it is also Steven’s responsibility to follow up with the former vet and get his dog checked out.

    In reality if he had done everything right by the book he should have already had the dog checked out and been calling Heidi and telling her that his dog had pravo. Puppies in foster are not being check by a vet everyday so there will be some time before symptoms and diagnosis.

    It is truly tragic that people feel the need to air their dirty laundry on TV to make themselves feel better about a situation. Sometimes there is no one to blame no matter how much you might wish to blame someone. I know in the future I would certainly adopted another dog from Heidi’s rescue in a heart beat!

    1. DJ says:

      Well stated, Whisky’s parents!

  35. Dianne Ries says:

    Heidi Hardin is a wonderful rescuer. I commend her for her efforts and for her offer to help with the pup. Everyone wants a baby puppy – but babies are susceptible to illness. Rescues do their very best but it happens to all of us at one time or another.

  36. Makayla Rodriguez says:

    I agree with almost every comment posted. WCCO should do another story on the good of Paws for a Cause and other volunteer groups like this. It is clear Paws for a Cause is trying to do nothing but save animals that might other wise not make it another year, month, or day in their life. Its very upsetting for this family yes, but the positive side the puppy will live and will go on. If groups like Paws for a Cause are receiving such negative publicity there is a GREAT chance groups like this will be over looked when it comes to animal adoption by future adopters. Then what happens to the other animals like Trooper? They have NO chance what so ever at a future life of love and happiness. Really rethink this story and take fault for such a ONE SIDED view and article. Maybe give Paws for a Cause a chance to explain and show what good they do. Give them a chance to share their side since you OBVIOUSLY gave the negative side a chance to give their opinion.

  37. This group is bad news folks! says:

    Kudos to Emse for reporting this huge FAIL with PAC.

    Those on the local Craig’s List have been witness for months now to PAC’s flipping dogs without any medical work and charging full fees to adopt them out. They flip dogs without properly evaluating them for temperament or behavior. Flipping sick puppies was not an accident – it was inevitable given the shoddy practices of this group.

    PAC took in a known biter – Amiz, and renamed him AMOS and tried to flip him on CL. When the former owner found out, she outted the group for trying to place a known biter without full discloser. PAC claimed on their website the dog would be evaluated by a trained behaviorist, but only days later he was turned into the Golden Valley Humane Society as a stray – a stray that PAC let get PTS without claiming him. Some way to rescue!

    PAC is a faux rescue that needs to be shut down. This story is only the tip of the iceberg. KUDOS Esme for exposing these frauds!

  38. Heidi Harden says:

    Yet again, the CL crazies are heard from, with no facts and all fiction. For those of you that don’t KNOW the Amos story. Amos was a dog that a woman called us about. She’d “rescued” him but he;d become aggressive with her dog and they couldn’t deal with him. We explained to her that we would have to get an aggression therapist out to their house to evaluate him before we could find an appropriate foster home. In the process of getting that set up, this woman turned Amos into the WOODBURY Humane Society before we could schedule him. They did their own aggression testing which he didn’t come close to passing. As most of you know, if a dog doesn’t pass that test the shelter won’t adopt him out – to anyone. God knows we tried.

    As for not vetting our dogs. Every single animal that comes into PAC is vetted unless we have paperwork that shows them up to date. And we don’t just accept paperwork. We call the vet and confirm each vaccination and date of vaccination and if there is ANY question, in to the vet they go.

    Integrity just isn’t what it used to be anymore, is it? Shame on you little Miss Hoarder – you’re still not fostering for PAC or any of the other rescues that reads the DNA/ DNF pages. Did you really think we wouldn’t recognize your vitriol here as we have on CL?

    another fail

  39. Juice says:

    Sounds like Heidi has some skeletons in the closet. Didn’t you know lying always has a way of catching up?

  40. Beth says:

    I agree with the Buus’ story. This was all for awareness. If the Buus did this for money than why didn’t they take the money from the shelter or give the puppy back. They never said that they made a mistake they just want people aware. If Paws for Clause was up front in the first place this never would have been an issue.
    Heidi shouldn’t have to reassure everyone that this procedure of vet checks and such happens. If it did than why in this case did Trooper slip the care of the Society and be put in the hands of the Buus’

    1. Beth is dumb says:

      Because you, like the Buus’s, are inept and don’t understand the parvo virus.

  41. Elizabeth Jean says:

    I too agree with Beth. People need to be aware of these Societys before they plan to adopted a pet from them. I believe the Buus’ were looking at the best interest of their new puppy by not returning it to Heidi. This sickness is very serious, the vet will not even allow you to come into their clinic if they think you puppy has it. That in itself say something. Heidi you need to take this experience and learn from it like you said on TV and quit trying to blame the Buus’ .

    1. "SOCIETYS"?????? says:

      Elizabeth Jean and Beth have awfully similar ways of describing rescue and awfully similar made up names. Please get your facts straight losers and maybe define a “Society” while you’re at it.

      1. Elizabeth Jean says:

        There is more than one person out there who have views that are the same. I agree with the last comment. We need to step up admit our mistakes, move on in life. So this is the end of these comments. It is never going to go anywhere. Everyone has their own views and no one will submit. Paws for Clause is a great organization for rescuing animals and the Buus’ are great people as well for adopting a puppy and nourching it back to life.

  42. Enough says:

    PAC supporters and dog lovers in general:

    We tried to make our statements clear to the Buus family about protecting the rescue world. They do not care and will not listen. Let’s not lower ourselves to responding to these senseless comments on the internet. Time for the hundreds of supporters (who know Heidi personally and work in rescue) to take it directly WCCO for a proper follow up story.

    Enough with the comments on this article.

  43. Nancy Magnuson says:

    Although I do not know the entire story regarding this situation I can warn people to be careful of these rescue orginazations. I adopted a puppy, ironically also named Trooper (formerly Andy), from a rescue in Minnesota. The owner of the rescue we adopted from is friends with Heidi and I wonder if all the animals were treated at the same place or had contact. Trooper was very sick and my vet told me to call the rescue and check on the other puppies, I did so out of concern for Trooper and his littermates. When I finally spoke to the owener of the rescue she went crazy and started swearing, it had been a long day and at this point we were not sure if Trooper would make it, I said thank you and hung up the phone. At midnight two strangers appeared at my door demaning the puppy back due to violation of the contract, I was not giving appropriate care. The rescuers called the police, I agreed (although was told I did not have to) to compromise and take Trooper to the ER Vet to prove to the “rescuers” that the dog was getting appropriate care. The ER Vet confirmed that everything possible was being done. I thought that would be the end of it but no….I received hate messages on facebook, a group was started on facebook, by Heidi Hardin, where over 300 people stated what a horrible person I was, how I shouldn’t have children etc.. I received calls from all over the country, the rescuers had given out my personal information. The rescuers called the local police 4 times that day demanding they take the puppy. I had strange cars sitting in front of my house. The rescuer was told by numerous police officers the dog was getting care but refused to stop. On the third day animal control showed up, they went to the vet to check out the dog as he was in his 4th day of treatment and they closed the case. Through all of this the rescuer still asserted Trooper was being mistreated. Obviously the rescuer knows more then the ER vet, the police and animal control. I have been labeled an animal abuser online, when you google my name and puppy horrible things come up, none of it true. These people have good intentions but carry their cause a bit too far. All this has done is guarantee I will never rescue another animal and we are a great home. I have had animals my entire life. Those six days were some of the worst of my life and it is not over yet, be careful.

  44. Heidi Harden says:

    Nancy, there isn’t another rescue in this COUNTRY that would adopt to you – and with good reason. You are an absolute travesty of a human being and your story up above – like Esmes – left out most of the true facts. You took your puppy home to DIE and had rescue fans from all over not stepped in and DEMANDED you get him help, that’s exactly what would have happened.. You had no intention of getting him to the vet after the first trip, you lied about the vetting results and yet again, even after Amazing Animal Advocates offered TO PAY FOR THE VETTING, you shut them out. If the police, animal control and hundreds of animal lovers hadn’t gotten involved this puppy would be dead today. Shame on you too!

  45. Nancy Magnuson says:

    Heidi, how do you know that never having spoken to me? Absolutely nothing you have stated anywhere on the internet is true. Trooper was at the vet Wednesday through Wendnesday receiving more then adequate care. The people you sent to my house were told that night Trooper was going back to the vet in the morning, he still had a catheter in. The vet bills were faxed to the “rescuer” and her attorney who agreed there was no case but I sure have one. Trooper is alive today because of the love and care he received here not because of your network of nutters. This is the reason I never responded to you on the internet, you are all irrational. All of your nastiness has been saved forever including the Dupage County Sheriff treatens animal rescue, that takes guts yet, according to you they saved the dog. I rue the day I ever called to let Laura know Trooper was sick.

  46. Heidi Harden says:

    You’re a liar, pure and simple Nancy. Enough said on my part.

  47. lynn says:

    Wow, the ignorance in many comments above is killing me. First of all, one puppy with parvo does not mean the entire litter has parvo. It is possible that not all come down with parvo. I know Heidi, and know she would NEVER knowingly adopt out a puppy who was displaying symptoms – of parvo, or anything else!

    Secondly, people should know – as should WCCO – that your chances of getting a sick puppy are FAR GREATER from breeders and pet stores, than with rescue groups. Rescuers ensure that dogs are properly vetted and cared for. Most often, breeders do not.

    And lastly – and I don’t believe Heidi or PAC did anything wrong – but even if they did, would that mean that ALL rescues are bad? Any human being armed with ACCURATE knowledge, would choose adopting from a rescue organization over a breeder ANY day.

  48. Nancy Magnuson says:

    Yes, obviously, the emergency vet, the DuPage County Sheriff, my veterinarian and animal control are all liars too. I really wish you would let me know where you get your “facts” from…

  49. Laura Cloose says:

    Boy talk about crazy, You called and asked me to check on Trooper’s litter mates which I did. I asked my vet clinic to call yours. They did. Your clinic told them that they recommended Andy be put in the hospital and be given IV Fluids and meds. They told my clinic the parvo test was negative. How would I know that if your clinic didn’t tell us? You left a message on my phone saying you were taking Andy home to die. You then called me and said he probably had distemper but your vet could not check until he was dead. Which is a lie. It can be tested which is what I told you when you hung up on me. I left a message on your phone to take Andy to the vet or I would inact my legal right to take Andy back according to my adoption agreement which YOU signed. All I ever wanted was for Andy to get vet care. You did take Andy to the vet when the police came but Andy was not seen by the vet and was never even taken out of the towel you had him wrapped in. I called the Sheriff’s department the next day like I was told to do by Deputy Hallman for an update on Andy’s vet care. You were told to provide that update. Instead you called your vet and told them that no one was to see or get any information on Andy;s status except you and your daughter. Had you provided that update none of this would have happened. But you refuse to accept responsibility for what you did. We did not get Andy;s vet records until I hired an attorney and a detective was sick of your stupidity. You claim you don’t want your info online then you put it there. You are a liar, a drama queen, an unfit animal owner, and a psycho. The only reason Andy is alive today is because other people cared about him. You would not have taken care of him and you broke a legal and binding contract and I regret the day I adopted poor Andy to you. We would have taken him back, refunded your adoption fee, as well as paid you every cent you spent at the vet to bring him back to insure he got care. Instead you play poor you? All you had to do was let us know he was getting vet care and you refused. You brought this on and have only your self to blame. I pray every day that poor Andy is ok. I also pray noone ever had to deal with you and your daughter again. Because you do not honor contracts and do not care for animals. Andy did not have Parvo nor was he ever exposed to parvo. And how did your other poor dog wind up with the same symptoms? Did you leave them unattended in the yard or did they get into something? You are so sick Nancy.

  50. Nancy Magnuson says:

    Oh, Laura, none of this is true. Had you ever called me and been reasonable I would have happily talked to you. My vet did know you could send it out to be tested but it would have cost hundreds and treatment would be the same. I never, ever said I had taken trooper home to die, Your minnions must have told you that….I believe what I said is that I would rather die then give up this puppy that I love. As far as the contract, I never got a copy. I have also never adopted a dog that the rescuer has not asked question such as , have you had pets before? Have you ever given up a pet? Do you have a fenced yard? How long each day will the animal be left alone? You did not seem to care who you adopted to, which is sad. The ER vet was furious to have been bothered with this situation. Her exact words were ” I have dogs here that have been hit by cars and are dying, this puppy has received appropriate care, why are you here?” The catheter was still in, why would it be if I had no intenetion of taking the dog back for the next 5 days? Officer Helldman called you and told you that the puppy was fine, as did the officer the next day. The exact words of the officer were “those people are not rational.” If I am so horrible why did the attorney refuse your case? You need some people skills, swearing at people will not get you what you want. Had you called me and said “how is Trooper?” I would have responded, sending extremely weird people to my house did not make me want to communicate. I am sorry you feel the way you do but Trooper has been exceptionally well cared for, he got a chicken breast and rice every night. My daughter has a better chance at abuse then my animals. God bless you and your mission.

  51. Nancy Magnuson says:

    Oh, and what other poor dog? The rest of my dogs are healthy. Also, you said, in your very hateful voicemail message that no other littermates were sick but you had a dog in the hospital since Sunday??? How does that make sense?

  52. Laura Cloose says:

    I still have your voice mail on my phone with you saying you were taking Andy home to die. I did ask you questions that you simply seem to have forgotten. I knew about the Newfie although it took another rescuer to tell my what horrible condition he was in. He did not call me the next day until after I called and asked for an update on Andy;s care. The attorney did not refuse my case she took my case. I have forwarded this to her to follow up on. Heidi did not call people to come to your home. I did that at the direction of the Dupage County Sheriff’s office. When I called and told them about your message about taking Andy home to die and that I had a legal contract giving me the right to take Andy back they said they could not take him that I needed to have a rescuer do that so one went to get him. I do not try to communicate with people by swearing at them. I find it funny that you really think that people will believe you when I have your voice mail saying you were letting him die and I have the communications from my attorney and I have the phone records. I also have the first voice mail you left. You are a sick woman who wants attention and you should not be allowed to adopt animals. If what you say is true about abuse I feel sorry for your children as well. I will not give you any more attention. You broke my adoption contract and you let a nation believe a puppy was going to die and then you want people to feel sorry for you. I hope you seek professional help.

  53. Nancy Magnuson says:

    Yes, my horriblly abused daughter graduated fron U of I in three and a half years. Please tell me about my very spoiled Newfoundland who is so much better behaved then yours. I also have all your voicemails, the ones where you threatien me, God Bless you and all you do, Next time just try responding like a rational adult.

  54. Nancy Magnusn says:

    If you feel you have a case please pursue it with a lawyer. Again, please state facts regarding the treatment of my animals.

    I have all your very threateniing messages as well, I hope you pray aboiut your behavior,

  55. Nancy Magnuson says:

    I emailed your attorney and she said there was no case,,,,mine not so much,

    1. Laura Cloose says:

      Then you know how to reach her. Please send all future correspondence there.

  56. Becky says:

    I can’t believe the comments I am hearing. Heidi you are supporting a group with a good cause in mind. Could you maybe handle this in a professional manner? You are the voice of this group. I would never want to adopt a pet from you from what I’m hearing from your comments.

  57. Rosie says:

    I was disappointed in this story by WCCO. You basically implied that people should not adopt from rescues. Thanks, WCCO. You know what you just did? Basically told people to buy from pet stores or from the paper, which we all know are puppy mills. It was unfortunate the puppy has parvo. But the rescue did offer to reconcile with the couple as well as pay the vet bills. It seems to me there really was no story here.

  58. Its time for the Truth to OUT about this BAD APPLE! says:

    Hogwash that WCCO is casting ALL rescues in a bad light. The story has exposed a BAD APPLE in the barrel – Paws for a Cause. Many rescues do it right: they hold on to each animal for a number of *weeks* to evaluate them for behavioral and health issues. The Golden Valley Humane Society does this – its SOP for any shelter or rescue. Yet PAC does not follow the most basic of protocols – they have dogs and puppies out the door as quickly as possible. They are doing rescue WRONG – THAT is what this story was about.

    This is NOT about turning folks away from rescue – there are many reputable rescues that have been doing it right for years! Its about educating folks about unethical, irresponsible rescues.

    And NO – I don’t know Heidi, I have never offered to work with PAC, and I certainly have never applied to be a foster or adopt one of their animals. I have no personal axe to grind, no connection to the group beyond seeing numerous complaints about them posted in my local CL.

    1. Vikki Pfeilsticker says:

      So let me get this straight…You don’t know Heidi. You’ve never offered to work with PAC. You’ve never offered to foster or adopt an animal through PAC. Yet you feel you have the authority to comment here based on what you’ve read on Craigslist?

      I’d like to suggest that if you don’t have firsthand knowledge here, you ought not sling mud with the rest of them. Don’t believe everything you’ve read.

      The report that WCCO ran, could in fact hurt rescue organizations. Just like Craigslist, both sides of the story were not equally represented. What people saw on this report is that it’s dangerous to adopt a dog from a rescue organization – any rescue. It specifically called out PAC, but anyone wishing to adopt from a rescue org will probably think twice.

      I don’t know the whole story, but I’ve at least read what PAC has posted and listed to many, many supporters for both Heidi and PAC and I have to believe, that like many have said here and from what I’ve researched through many sites on line, Parvo can be contracted anywhere at anytime – not just from rescue orgs!

    2. Bill says:

      @Its time for the Truth to OUT about this BAD APPLE!
      What a worthless comment. I’m sure a non-biased person would feel the need to post that. WCCO is putting rescues in a bad light and you know it.

  59. Curious says:

    I might have missed this but how old was this puppy when adopted?

  60. Seen it first hand says:

    I’ve seen it first hand PAC taking in a dog one week and in a matter of days posting it on their website up for sale. This is not rescue done responsibly! Ethical and reputable rescues take the time needed to properly evaluate the dogs before offering them up for sale. PAC fails to do this – time and time again. PAC uses any means to sell their dogs – they take dogs of unknown origins and give them fancy breed names in order to make them more attractive to folks wanting these breeds. The downside here is that a pure breed of dog looks and behaves in a predictable way: the PAC dogs may look like the breeds they tout them to be but they will behave much differently – resulting in the dog being bounced yet again, and the people who thought they were getting a particular breed out of a ‘rehome fee’. That is no way to do business, but that is how PAC does business.

    Both the dogs and the people lose when rescues cut corners. PAC does NOT follow SOP and is not honest nor ethical. They need to either clean up their act, or get out of business.

  61. So long 'CCO says:

    Just a note to let CBS and ‘CCO know that I’ve removed channel 4 from my channel lineup. Lopsided, sensationalist “reporting” is not journalism and has destroyed your credibility.

    (Can anyone remember how long it has been since WCCO actually WAS a ‘good neighbor’?)

  62. Jack says:

    I read a lot of these comments and it seems some people think Wcco is bashing all rescue groups. Where in this story is Wcco bashing all rescue groups? They did a story about one rescue group that seems to be doing things wrong. The negative feedback seems to focus on how this story is portraying all rescue groups in a bad light, but from my understanding of the the story and news clip, this family was spreading awareness about one specific rescue. It seems more humane to expose one bad rescue then to just sweep the story under the rug because it might give all rescues a bad name. Maybe all this negative feedback is coming from other rescue groups or affiliates of these groups that are also doing it wrong. Just because you claim to be working for a good cause doesn’t mean you are a good cause.

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