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CenterPoint Energy Customers Could Get A Refund

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MINNEAPOLIS (WCCO) — Hundreds of thousands of CenterPoint Energy gas customers could be in store for refund.

According to CenterPoint, it had the best of intentions, experimenting with a tiered pricing system — encouraging conservation by charging more to customers who used more natural gas.

But if the meter reading period stretched beyond 31 days, some customers were bumped up to a higher tier and paid more, even though a new month had commenced and the customers in questions were using no more gas than normal.

The idea was dumped last fall after several customers complained.

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