MINNEAPOLIS (WCCO) — The computer glitch that erroneously sent out cancellation notices to more than 5,500 recipients of Minnesota Care is fixed.
“Essentially, we were making changes in another part of the system and inadvertently tripped something that caused some 5,500 to lose eligibility to Minnesota Care, then receive a notice to that effect,” says Chuck Johnson, chief financial and operating officer of the plan administered by the Department of Health and Human Services.
“First we want to say that we really regret that this happened. This is the type of mistake you really do not want to make, but we can assure all those who were mistakenly sent the termination notices that they have been reinstated,” he said.
If any Minnesota Care clients feel they still have questions about their eligibility, they are asked to have their health care provider contact Minn. Care directly or clients can call themselves at 1-800-657-3672.