Every day, 650,000 people call 911. For some of us, it is the first phone number we learn. It has become such a part of our lives that we even hear stories of 3-year-olds using it to get help. So, that had Kendal and her great-aunt Cathe wondering: Why do we use the numbers 911?
St. Louis County is facing connection issues with some 911 calls Tuesday evening.
When WCCO-TV first exposed 911 calls going unanswered in Minneapolis, the city told us there wasn’t a problem. Leaders pointed to an average answer time of around 8 seconds, as proof the system is working. But when we obtained call records after weeks of asking, we found certain times of day had much longer waits.
In an emergency, every second counts, but a WCCO investigation found some 911 calls in Minneapolis were taking minutes to answer. For two weeks now, we’ve heard from frustrated citizens and operators who told us calls aren’t being picked up right away. One woman tried twice over five minutes to get through to 911 after her husband suffered a heart attack. He later died.
Police in Stearns County have traced a string of false reports to a newspaper delivery man from Sauk Rapids.