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Utah Valley University Designs 'Texting Lanes' For StaircasesIf you've ever tripped or bumped into someone or something while texting and walking, you're not alone. That's why Utah Valley University has a new design on its staircases: A walking lane, a fast-speed lane, and a texting slow lane. They're all labeled with neon stripes.
Taking Customer Complaints Into The World Of Social MediaRemember when the best way to complain to a company was with paper and pen, or maybe a typewriter? Not anymore. Now, we send emails, fill out web forms, and complain even more publicly on social networks, like Facebook and Twitter.

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