The state is stepping in to help Xcel Energy customers who aren’t happy about a recent rate hike. Right now many homeowners are paying 11-percent more on their electric bills, or about $8 extra a month.
For most businesses, supply and demand rules the day. But utilities like Xcel Energy encourage their customers to conserve. Then when energy use is down, they ask the Public Utilities Commission for a rate increase.
It’s the summer of the heat wave, and that means struggle for many.