Bigger Call Center Staff Makes Back-To-School Easier In Mpls.Last year, the district's call center experienced problems with long wait times and some parents' questions left unanswered. This year, the number of call center staffers doubled from an average of eight to 16. Some also speak different languages to help address issues.
Mpls. Public Schools To Change Discipline StrategiesThe Minneapolis Public School system is reevaluating how they discipline children. This comes after some alarming numbers got the district some negative attention. Records show minority students and those with special needs are getting harsher punishments than white students. Last year, black students were suspended at a rate more than five times that of white students.
Playground Fires: Big Headache For Students, Cops & Mpls. School DistrictParts of playgrounds at several Twin Cities schools are off-limits to students. Since June, five fires have burned playground equipment at four different schools in Minneapolis.