Tom Perkins

‘It's Getting Too Dangerous’: Longtime 911 Dispatchers Call For Change When WCCO-TV first exposed 911 calls going unanswered in Minneapolis, the city told us there wasn't a problem. Leaders pointed to an average answer time of around 8 seconds, as proof the system is working. But when we obtained call records after weeks of asking, we found certain times of day had much longer waits.
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